DENVER — Many Coloradans didn't know until the Marshall Fire that most counties require residents to opt in to get emergency alerts on their cell phones.
The fire also exposed issues with the system. One neighborhood in Louisville, for example, was notified to evacuate more than an hour after some neighbors.
Others have wondered what to do about signing up if they live with roommates, or if they live and work in different counties.
Many people have asked why counties rely on this kind of system at all, instead of being able to send push alerts to cell phones.
9NEWS is looking into how emergency notification systems worked during the Marshall Fire. We're trying to establish a specific timeline for how the fire spread and who got alerts. We also want to address your concerns with the process.
Fill out this form to give us your feedback. A team at 9NEWS will read your responses and use them to guide our coverage.
RELATED: Boulder County was approved to use cell phone alert system in 2019, but never finished setting it up
SUGGESTED VIDEOS: Marshall Fire Coverage
MORE WAYS TO GET 9NEWS
Subscribe to our daily 9NEWSLETTER for top stories from 9NEWS curated daily just for you. Get content and information right now for can’t-miss stories, Next and Broncos content, weather and more delivered right to your inbox.
DOWNLOAD THE 9NEWS APP
iTunes: http://on9news.tv/itunes
Google Play: http://on9news.tv/1lWnC5n
HOW TO ADD THE 9NEWS APP TO YOUR STREAMING DEVICE
ROKU: add the channel from the ROKU store or by searching for KUSA.
For both Apple TV and Fire TV, search for "9NEWS" to find the free app to add to your account. Another option for Fire TV is to have the app delivered directly to your Fire TV through Amazon.