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Frontier's charging passengers extra for buying their tickets anywhere but the airport

The extra $23 Carrier Interface Charge (CIC) is charged anytime you book a ticket on Frontier's website.

DENVER — Frontier Airlines is nickel and diming you - again.

They're charging people for using the internet, at home, to buy a plane ticket.

It's called the "Carrier Interface Charge."

Credit: Frontier
You can view a breakdown of Frontier's fees in the booking confirmation email they send you. It is not able to be seen during the booking process.

Frontier's website says the $23 fee applies to every ticket purchased through the airline's website or over the phone through their call center. 

To avoid it, you've got to drive out to the airport to buy a ticket in person. GoWild All-You-Can-Fly pass holders are also exempt from the fee. 

Federal law requires airlines to advertise all mandatory fees, but it doesn't apply to Frontier's laundry list of "optional services." 

The airline's notorious fees include a $35 dollar charge to book through their chat function, $5 to check in for your flight online (free through the app), up to $25 for agent assistance at the airport, and $75 for a name change.

With those fees, you could unwittingly be bleeding your wallet, unless you look them up on Frontier's optional services page.

Credit: AP
Travellers wait near the check-in counter for Frontier Airlines in Denver Internatioanl Airport Friday, May 19, 2023, in Denver. (AP Photo/David Zalubowski)

   

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