DENVER — Denver Water is warning customers about fake utility workers trying to scam people out of their money — or worse.
It’s not just Denver Water workers being impersonated, officials said.
Across the country, the scams involve everything from impostors asking to check pipes or gas lines, collecting money for bills or even testing for water quality.
Denver Water wants customers to be careful.
“We pride ourselves on great customer service, so it’s tough to hear about scams like this,” said Pam Williams, former customer care supervisor and now a member of Denver Water's lead reduction team. “These incidents serve as a good reminder for our customers to keep up their guard.”
Denver Water employees typically only visit homes to alert residents of an emergency, such as a water main break or a major construction project that will impact their street, officials said.
Other Denver Water projects, including removing and replacing lead water pipes, will be made by prior arrangement.
One of the best ways to identify a Denver Water employee is to look for a white vehicle, clearly marked with the blue Denver Water logo, as well as logos on hats and clothing, according to Melissa Hollenbaugh, Denver Water’s security supervisor.
> Read the full story at the Denver Gazette.
